Siemens Opens Dedicated Marine Service Center In Seattle
ATLANTA -- Siemens Energy & Automation, Inc. announced today it has opened a second marine service location in Seattle, Wa. devoted to servicing offshore supply vessels, cruise lines, ferries, cargo carriers and other ocean vessels. Like its sister marine service location in Fort Lauderdale, Fla., the West Coast location will serve both on-call and service contract customers.
For over 130 years, Siemens has been supplying solutions and support to the marine industry worldwide. The new Seattle dedicated marine service location will offer a wide variety of services: on-call emergency response, repair services, spare parts services, condition monitoring, technical support programs and asset management programs.
Siemens new Seattle marine service location will offer a large array of repair services for automation, drives, motors, instrumentation and controls as well as spare parts services and part audits. For less complex issues, Siemens offers a 24-hour staffed call center that operates 7 days a week, 365 days a year. More complicated issues are resolved by Siemens on-call emergency response assistance that provides service, parts and product support. With a worldwide network of warehouses, Siemens can offer spare parts within a guaranteed timeframe.
To keep its customers’ vessels operating at optimum condition, the Seattle dedicated marine service location also offers technical support programs that provide software upgrades and scheduled maintenance for the entire electrical equipment system or portions of it, even if the original installation was not performed by Siemens. Asset management programs are also available for motor management, power delivery systems and auxiliary systems.
The Seattle location joins 80 locations worldwide through which Siemens maintains a comprehensive network of support centers for the marine industry.
About Siemens
Siemens Energy & Automation, Inc. is one of Siemens' operating companies in the U.S. Headquartered in the Atlanta suburb of Alpharetta, Ga., Siemens Energy & Automation, Inc. manufactures and markets one of the world's broadest ranges of electrical and electronic products, systems and services to industrial and construction market customers. Its technologies range from circuit protection and energy management systems to process control, industrial software and totally integrated automation solutions. The company also has expertise in systems integration, technical services and turnkey industrial systems. For more information visit:
www.sea.siemens.com.
Siemens AG (NYSE: SI) is a global powerhouse in electronics and electrical engineering, and operates in the industry, energy and healthcare sectors. For more than 160 years, Siemens has built a reputation for leading-edge innovation and the quality of its products, services and solutions. With 428,000 employees in 190 countries, Siemens reported worldwide sales of $116.6 billion in fiscal 2008. With its U.S. corporate headquarters in New York City, Siemens in the USA reported sales of $22.4 billion and employs approximately 69,000 people throughout all 50 states and Puerto Rico. For more information on Siemens in the United States, visit:
www.usa.siemens.com.