Machine Tool Technical Support — we're at your service!

Different problems require different solutions. That's why our specialists will advise and assist you with questions regarding the function or handling of your SINUMERIK, SIMODRIVE and ACRAMATIC products.

There are three ways to ask our Technical Support team in North America a question:
Phone: (800) 879-8079 and press "2"
Fax: (847) 640-0227
CNCservice.sea@siemens.com

For emergency after-hours service, dial (800) 879-8079, option 2 to leave a message that will be returned as quickly as possible.

We can be reached 24-hours a day, 7-days a week.
Normal business hours: Monday through Friday 7:00am - 7:00pm, U.S. Central Time