Who to contact for what?
Sending your questions to the 'right place' saves time and ensures that you receive the best answers possible.
Please refer to following list of contacts to find out who can help you best:
Questions about PROFIBUS or PROFINET technology, ASICs, integration, software and network troubleshooting:
Please call the PROFI Interface Center (PIC) at (423) 262-2576 or email us at pic.industry@siemens.com or fax your questions to (678) 297-7289.
Buy PROFIBUS or PROFINET ASICs, Development Kits and Software featured on this website:
To order directly from Siemens Customer Service, please contact order entry at jocy_orderentry.industry@siemens.com or call 888-454-4704. Hours are 8 AM – 5 PM EST, Monday through Friday. Orders can also be faxed to (423) 262-2337. Credit cards accepted.